Objectives: 

Nationwide portfolio of 280 leasehold branches

Change from reacting to landlord schedules at the end of leases

Deal with unbudgeted expenditure

Outcomes: 

Focused on most urgent lease expiries

Prepared assessments delivery proactive mitigation strategies for each property

Risk managed possible interim repair claims from landlords and guided client on maintenance and repair regimes to reduce the risk

Re-focused client towards a proactive approach